Technical Service & Support Rates

GTS is an authorized sales and service center for Roland and Mutoh printers. Our factory-trained and certified technicians will ensure that your printer is fixed correctly, and in a timely manner. Your satisfaction is our top priority. We understand that time is money and our goal is to provide fast and excellent service. We will continue to work hard to keep and earn your trust and to create lasting relationships between our businesses. Please contact us to diagnose your symptoms and receive a custom service estimate from experienced technicians. Parts, supplies, onsite service, remote support and technical assistance are all available at GTS.

Onsite Technical Service​
Remote Technical Assistance
In House Repairs

Trip Charge ................................$125.00


Onsite Hourly Rate.....................$160.00


Travel Charge ....................... $0.75/Mile

 

Half Hour .................................  $45.00


Full Hour ..................................  $90.00
 

 

 

 

Onsite Trip Charge Includes up to 100 Miles round-trip, per incident from
our Acworth location. Additional Miles will be billed at .75/Mile.

 

1/2 Hour Minimum $45.00. Diagnosis and Remote Service.
Call our service or sales staff for your custom estimate.

 

Parts are extra

 

Additional Hours Charged Accordingly

Repair Hourly Rate  ...................$125.00


Training Hourly Rate.................  $125.00

 

 

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GTS 

4494 Acworth Industrial Drive, Suite 101

Acworth, GA 30101

770-974-9114  

admin@graphicsolutions.biz

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